Find Solutions in Our Extensive FAQs
As a leading provider of heating and cooling solutions in Manitoba, we understand the importance of delivering reliable information to our customers. This comprehensive FAQ page addresses some of the most common questions we receive about our products, services, and industry knowledge.
At Provincial Heating and Cooling, we believe in empowering our customers with the knowledge they need to make informed decisions about their home comfort systems. Whether you’re considering a new installation, seeking maintenance advice, or simply curious about the latest technologies, our FAQs page aims to provide you with the answers you’re looking for.
Frequently Asked Questions
General
How do I book a service appointment?
You can request an appointment here: https://www.provincialheating.ca/request-service/. Or, give us a call at 1-(204)-339-4328.
Why is it important to have regular maintenance on my home comfort system?
It is crucial to schedule routine upkeep for your home comfort system; it’s a way of making sure the system is running safely and efficiently. Preventative care also can catch issues that are or may be beginning to happen. This can save you from the cost of major repairs. If you want to schedule a plan, consider our Pro Service Plan.
What brands do you install and repair?
At Provincial Heating and Cooling in Winnipeg, we install and service all makes and models of Carrier products.
What payment options do you offer?
We accept Visa and MasterCard. We also offer financing options.
Air Quality
What is the best indoor air quality product?
The best IAQ product on the market is the Carrier Infinity Air Purifier System. Featuring Carrier’s patented Capture & Kill technology, it offers proven third-party testing effectiveness with 99% inactivation of captured viruses and germs when used as instructed. Viruses include the following: Coronavirus, Common Cold Surrogate, bacteria that cause strep throat, and Human Influenza. This product also includes a 10 Year Parts and Labour Warranty.
Can dry air affect my health?
Numerous respiratory conditions can be brought on by low humidity levels in a home. Dryness in the membranes of the nose, throat, and bronchial tubes can result from improper moisture levels. Inadequate humidity can also contribute to respiratory illnesses, recurrent colds, and airborne infections.
Heating
What different types of furnaces do you sell?
At Provincial Heating and Cooling, we carry gas furnaces and heat pumps that combine energy efficiency with precise temperature control.
Where can I find furnace-related promotions?
You can find out more about our promotions here: https://www.provincialheating.ca/coupons/. We also offer rebate programs, which you can learn about here: https://www.provincialheating.ca/special-offers/.
Which heating system is right for me?
Every home is different. We recommend calling us to schedule a visit with our home comfort advisor. They can sit down with you and discuss all your options.
What is a heat pump?
This system can provide your home with warm or cool air, depending on the season. A heat pump eliminates the need for a traditional air conditioner. A heat pump system is also energy efficient.
How often should I service my furnace?
You should service your furnace once a year. Our Pro Service Plan makes maintenance convenient and affordable.
What is Two-stage heating?
This furnace provides two degrees of heat production thanks to two-stage heating: high for chilly winter days and low for warmer days. A two-stage device runs longer and distributes heat more evenly because the low setting is sufficient to meet family heating needs 80% of the time.
What is a "cracked" furnace? and how serious can this be?
When the burners are lit, the metal wall or tubing that serves as the heat exchanger is heated. The heat exchanger’s interior permits the hazardous flue gasses that are created by the burners to escape through the furnace flue.
The cold air goes over the outside of the heat exchanger, warms up, and is then distributed throughout the home’s ducting. The sole wall separating the dangerous flue gasses from the supply air is the heat exchanger.
There is a chance that carbon monoxide gas will escape over to the supply side and be blown through your rooms if a fracture forms in the heat exchanger. If your furnace’s crack is severe enough, you can even get carbon monoxide poisoning. Any cracked furnace cannot be fixed and should be replaced as soon as possible.
Still Have Questions? Get in Touch!
If you can’t find the information you’re looking for in our FAQs, or if you’d like to speak with one of our experts directly, we’re here to help. Contact us today to schedule a consultation, request a quote, or simply discuss your heating and cooling needs. Our knowledgeable team is dedicated to ensuring your complete satisfaction.
Trusted Experts, Reliable Solutions
At Provincial Heating and Cooling, we take pride in our commitment to providing exceptional service and expert guidance. Our team of professionals stays up-to-date with the latest industry developments, ensuring that we can offer you the most effective and efficient solutions for your heating and cooling needs. We hope this FAQ page has been helpful, and we look forward to assisting you further on your journey to a comfortable and energy-efficient home.
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